- Chinese Food
- Chinese Restaurant
- New York
- Erie County
- Buffalo
- North Delaware
- Chinese Restaurant in Delaware Avenue
- Applebee's Grill + Bar
Applebee's Grill + Bar Photos








Hours
Monday, 11:00 AM - 0:00 AMTuesday, 11:00 AM - 0:00 AM
Wednesday, 11:00 AM - 0:00 AM
Thursday, 11:00 AM - 0:00 AM
Friday, 11:00 AM - 0:00 AM
Saturday, 11:00 AM - 0:00 AM
Sunday, 11:00 AM - 10:00 PM
About Applebee's Grill + Bar
Applebee's Grill + Bar, located at 2656 Delaware Ave, Buffalo, NY 14216, USA, offers a grill and bar menu. You can contact them at (716) 876-9153 or +1 716-876-9153 for inquiries.
Customer reviews for this Applebee's location are overwhelmingly negative, highlighting significant concerns about both service and food quality.
One customer reported that their well-done steak was served rare. When they asked for it to be cooked further, the steak was microwaved instead of grilled, indicating a lack of proper cooking procedures and disregard for food quality. This customer stated they would not return.
Another customer detailed a particularly poor experience with the initial greeting and table cleanliness. The hostess was described as cold and unwelcoming, with no eye contact or friendly greeting. The table was sticky and dirty, and a broom was leaning against a nearby table, contributing to an unsanitary atmosphere. The drink menu had a piece of food on it, further emphasizing the lack of cleanliness.
The same customer reported that the grilled onions and mushrooms were initially going to be served in a "gross and slimy" state, indicating they had been sitting at an unsafe temperature for an extended period. While the waitress was described as nice, her introduction was not professional, and her small talk was perceived as potentially motivated by a larger tip.
Despite a $20 tip, the customer received a cold and unenthusiastic "thank you," further emphasizing the poor customer service. The overall experience was deemed "just okay," and the customer stated they would not return, citing a scarcity of good customer service and cleanliness.
In summary, Applebee's Grill + Bar in Buffalo, NY, receives highly negative reviews regarding poor service, unclean conditions, and food quality concerns. Customers report microwaved steaks, dirty tables and menus, and unsanitary ingredients. It is strongly not recommended.
Applebee's Grill + Bar Location
2656 Delaware Ave, Buffalo, NY 14216, USA
Customer Reviews
The restaurant was busy on the day i stopped by. We ordered a well-done steak but they made a rare steak instead. We asked them to grill it again because the children couldn’t the meal. However, they didn’t grill it but instead put the steak into a microwave. I understand that the restaurant was busy but that’s not how you fix the issue. I wouldn’t come back again.
My friend and I went to Applebees on 09/5/2024 at about 9:30. We were in a really good mood, it was a birthday hangout, we’ve just seen Beetlejuice. We walked in, and some short petite light skinned girl greeted us (or the lack there of) her face spoke before she did, no eye contact at all. She didn’t say hi or anything. We were greeted with a very cold “How many.” We said 2, she said “iight, y’all 2 come this way,” she put the menus on the table, and said “Your waitress will be right over” in the most “Squidward” mono tone voice I’ve ever heard. We sat down and noticed right away, that our table was sticky and dirty. A table across from us had a broom leaned up against it (just felt dirty) the drink/cocktail menu had a piece of food on it 🤢. Working in the restaurant industry myself although now in college to become an “Addictions Clinician,” those menus are supposed to be sprayed and wiped down. Our waitress was nice, although she didn’t say “Hi my name is ________ and I’ll be your server for tonight.” She made a lot of small talk, not sure if it was to get a good tip or not, but I do respect that she told the cooks to make fresh grilled onions and mushrooms for me, as the ones they were going to use were “All gross and slimy looking.” As a former Chef, that means they were not sitting at the right temp for a very long time and bacteria had started to break it down. Overall experience was just okay, would I return “HELL NO.” Left the waitress a $20 tip, and got a very cold “Thank you” after all of the extra theatrics before the bill was paid 😂 Y’all be good out here, customer service and cleanliness is scarce out here ✌🏾
Our server was the best part of the night (Liz.) Unfortunately she, and her drink recommendation, was the only good thing about the night. Our appetizer, spinach and artichoke dip, which we always love, was obviously OLD and reheated. My chicken wonton tacos were obnoxiously spicy, more than they should have been. The worst part was while we know Applebees is not a steakhouse, they prepared TWO steaks not as ordered and plated both plates terribly. Blood was all over both plates, affecting the sides ordered with the steak. Neither the mashed potatoes nor the cheesy broccoli were plated professionally. Very disappointed overall tonight.
The service was terrible. Me and my boyfriend went in, we literally stood in the front of the store for roughly 8 minutes, no hostess or anyone came to greet us. We finally got seated and it took another good 10 minutes for our waiter to come, (not blaming her) and get our drinks ordered, and by that time we knew what we wanted for food as well. We waited another 25 minutes with no appetizers or entrees given to us, no one came by to update us or apologize for the delay at all. We ended up leaving only having gotten our drinks. Terrible place honestly wish I could give 0 stars.
It was the worse meal I had. The burger was over done and dry. The fresh were not cooked . The roll on the burger was burnt. I did say something to the manager and all he gave me was 13.00 dollars off. I was with my son.so we order the 2 for 26.00. My bill should have been free. My meal was the same way. Very very disappointed. I'll never go back.
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