Applebee's Grill + Bar

Hackettstown Applebees never disappoints. Thanks Jess. Best bartender ever. 👍🏻

Chris, the store manager, is a text book model of exemplary customer service. His loyalty and service to his customers is nothing short of commendable and admirable. I had an unfortunate experience with a rushing door-dasher, and called the store to gather information before reporting the incident with the dasher. My call was forwarded to Chris, although the fault was not his own or his stores, he offered to have my meal remade, and if he needed to, hand deliver it. After the initial shock of such an extreme gesture of kindness and his beautiful offer, I declined but stated I would happily place a reorder through door dash. After such a pleasant experience on the phone with Chris, I immediately felt better. When I had received my food there were two complimentary desserts! I was so happy. I am a nurse, stuck at work for 16 hours today, and half way through my shift the last thing I wanted was my only meal to be messed up as I was starving. This man went leaps and bounds for the satisfaction of his customer, and ultimately made my day so much better. You really never know what lives you may touch with just alittle bit of kindness! So thank you again, Chris! You’ve made my day so much better and your courtesy and professionalism is admirable and inspiring!

I wanted to give a shout out to Applebee's and the entire entire staff from the time you walk in to get seated with the host and then also the waitress, and then the manager, stopping by to make the free veterans meal a very special day for my father! Kudos to the company for offering free Veterans Day lunch and for all the staff and manager that were there for making my dad feel so special on this day. I really appreciate it and I could tell it touched his heart. He had a really great lunch.

Update: Brian M. knows my friend's and my regular orders well by now as we come here for half apps and to play cards a few times a week. He is a star! ⭐ Original review: Half apps start at 10 pm! (Both Brians have been great servers every time) 🙌

Add the chicken alfredo. Which I usually get from Olive Garden. It was so much better than Olive Garden. The pasta was cooked properly. The chicken was tender. And it just tasted good. Won't be buying Olive gardens chicken Alfredo anymore.