GREAT WALL Chinese Restaurant in Houston, TX: A Look at Customer Experiences

Chinese Restaurant Texas Harris County Houston Cypress Station Farm to Market 1960 Road West

466 reviews

346 Farm to Market 1960 Rd W, Houston, TX 77090, USA
+1 281-583-5188
webSite

GREAT WALL Photos

Hours

Monday, 11:00 AM - 9:15 PM
Tuesday, 11:00 AM - 9:15 PM
Wednesday, 11:00 AM - 9:15 PM
Thursday, 11:00 AM - 9:30 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, Closed

About GREAT WALL

GREAT WALL is a Chinese restaurant located at 346 Farm to Market 1960 Rd W, Houston, TX 77090, USA. They can be contacted at (281) 583-5188 or their mobile number +1 281-583-5188.

Based on recent customer reviews, experiences at GREAT WALL appear to be inconsistent. One customer reported a highly negative experience, claiming to have found a bug in their food. They expressed dissatisfaction with the staff's reaction, who allegedly dismissed it as "just seasoning." This customer was also upset with the restaurant's offer to only refund the dish containing the bug, leading them to discard the rest of their order and plan to dispute the charges with their bank.

Another customer's initial visit was also disappointing. They found the bourbon chicken to be overcooked and the fried rice unlike typical fried rice. They also noted the lack of sauce for the egg rolls and mentioned a bad smell in the restaurant, which they regretted ignoring. This first-time experience left them highly disappointed.

However, an update from the same customer on March 1, 2025, indicates a significantly improved experience on a subsequent visit. They reported that the garlic wings, egg rolls, and bourbon chicken were delicious this time around, suggesting a potential improvement in food quality or consistency.

Given these mixed reviews, local users considering GREAT WALL should be aware of the reported issues with food quality and hygiene from one customer, as well as the initial negative experience of another. However, the more recent positive update from a previous dissatisfied customer suggests that the restaurant may be working on improving its food. It might be prudent to consider these varying experiences when deciding whether to dine at or order from GREAT WALL.

GREAT WALL Location

346 Farm to Market 1960 Rd W, Houston, TX 77090, USA

Customer Reviews

3.0

466 reviews

Sam Mendoza

Feb 10, 2025

They had a bug in their food, got very upset and hysterical at me talking about it’s just seasoning. How does a seasoning grow legs… I literally showed them the proof. They offered to remake it, who in their right mind would eat food at a place with bugs in it… they only wanted to refund the food that had bugs on it, so we still ended up being charged for the other food which we threw away immediately. Will be reaching out to the bank.

J Mill

Mar 01, 2025

First time going yesterday, and let me say I was highly disappointed. It's so hard to find a place that has bourbon chicken, so I gave this place a try. The chicken was overly done, and the rice did not taste like fried rice at all. They don't give you any sauce for your egg rolls. The place has a really bad smell, which I should've listened to intuition and turned around to leave, but no, I wanted to give it a chance. Update 03/1/25 The garlic wings, egg rolls, and bourbon chicken came out delicious this time around m

Linda Babino (Lynn)

Feb 09, 2025

This restaurant usually serves fresh hot, good food something changed. They must’ve gotten a new chef or new family members but whoever is in there at night serve cold not very tasty food. Come on guys get your old cooks back and pay attention to your food taste it. It’s not seasoned at all. No onions there was no peas. There were nothing that belongs in fried rice. That chicken was so dry.

Nicholas Wicklund

Apr 12, 2024

I have been coming to this location a lot and it’s good but who ever was in the kitchen yesterday did not make a chicken fried rice correctly… very bland. No seasoning. Also if you make a Mongolian Beef dish… please make it the correct way and not a Beef Pepper Steak… its super wet sauce, no green onions, no sesame seeds, just a wet beef pepper steak. I’ve been going to PF Changs for the Mongolian Beef.

bryanna williams

Jan 17, 2025

I don’t know about all the other reviews but I’ve been coming here for about 2 years it’s the one place that has yellow rice. I’ve had the boneless spare ribs, honey chicken, and orange chicken, as well as their chicken wings and etc. All have been a 10/10 their egg rolls are really good as well. I’ve never had an issue with taste or food not being cooked right. This is my go to even when I moved around 20 minutes away honestly.