18 wok Chinese restaurant

For local users in Colorado Springs seeking a Chinese Restaurant option, 18 wok Chinese restaurant is located at 6616 Dalby Dr #130. They can be contacted at (719) 888-5081 or +1 719-888-5081 for orders or inquiries.

Recent customer reviews for 18 wok Chinese restaurant present a dichotomy of experiences, with some praising aspects like service and lunch specials, while others express significant dissatisfaction with the food quality and portion sizes. This suggests that the restaurant may offer a variable experience depending on the time of day or specific dishes ordered.

One highly positive review lauded the "amazing service," describing it as "quick, and kind." This suggests that the staff at 18 wok are attentive and efficient in their interactions with customers, whether for takeout or dine-in. The reviewer also praised the food as "amazing," specifically mentioning wonderful soup, wontons, and chicken. This indicates that some dishes are well-received and considered high quality by certain patrons.

A significant highlight for this positive reviewer was the "AMAZING" lunch specials, which they described as offering "so much bang for your buck" and being of "great quality." This suggests that the lunch menu might provide better value and a more satisfying experience compared to the regular menu. The reviewer also appreciated a "nice cash discount," indicating a potential cost-saving incentive for customers paying with cash.

The positive experience was strong enough that the reviewer and their husband, who live far on the west side of the city, stated they would drive out to the Powers area specifically to patronize 18 wok. This level of dedication speaks to a very positive impression of the restaurant's offerings, particularly the lunch specials and the overall service.

However, a starkly contrasting review presented a very negative experience. This customer found the staff to be friendly but deemed the food to be "just not it." A significant complaint was regarding the portion sizes, which were described as "small for the price." This directly contradicts the positive reviewer's assessment of value, suggesting potential inconsistencies or different perceptions based on the dishes ordered or the time of day.

The negative reviewer specifically ordered the dark meat orange chicken but reported receiving very dry white meat chicken that had an unpleasant "strange, plastic hose water taste." This is a serious concern regarding food quality and preparation. The fried rice was also criticized for being "bland" with barely any egg and no vegetables, indicating a lack of flavor and ingredients.

Furthermore, the egg rolls were described as "very very mushy inside like they’d been sitting under a heat lamp," suggesting issues with freshness or holding practices. This negative experience was so profound that the reviewer, a lover of all kinds of Asian food who tries to support small restaurants, stated they would honestly choose Panda Express over 18 wok, which they found "depressing." They even expressed hesitation about finishing their meal due to its off-taste.

Given these contrasting reviews, it is difficult to form a definitive overall picture of 18 wok Chinese restaurant. The positive review highlights excellent service, high-quality food (at least for some dishes), amazing lunch specials with good value, and a cash discount. This suggests that under certain circumstances, customers can have a very satisfying experience.

Conversely, the negative review points to significant issues with food quality (dry, off-tasting chicken; bland fried rice; mushy egg rolls) and poor value due to small portion sizes. This indicates potential inconsistencies in food preparation and quality control, which can lead to a highly unsatisfactory dining experience for some customers.

Information regarding the environment of 18 wok Chinese restaurant is not provided in these reviews. We do not know about the ambiance, decor, or cleanliness of the dine-in area. Similarly, details about the services beyond the friendliness and speed of staff (mentioned in both reviews) are absent. We do not know if they offer delivery services, online ordering, or other conveniences.

The only potential promotional information mentioned is the "nice cash discount" noted in the positive review. The details of this discount (e.g., the percentage or the minimum purchase required) are not specified. It is advisable for local users interested in this to inquire directly with the restaurant.

In conclusion, 18 wok Chinese restaurant in Colorado Springs appears to be a somewhat inconsistent establishment based on the available customer reviews. While some patrons have experienced amazing service, high-quality food (particularly during lunch specials), and good value, others have encountered significant problems with food quality, portion sizes, and taste. The stark contrast in these experiences suggests that potential customers might want to exercise caution and perhaps try the lunch specials or inquire about the freshness and preparation of specific dishes before placing a larger order. The reported cash discount could be an added incentive for some. However, the serious concerns raised about food quality in one review warrant careful consideration. Local users might find it beneficial to try the restaurant themselves to see which experience aligns with their own expectations.