I've been going here for roughly two decades. The value and location are unbeatable. I know it's not one of those restaurants where you ask for a secret menu and get the Authentic experience or whatever, but who cares? In what's basically 20 years of dining here their Lo Mein and egg rolls have always been excellent.

This was our first time trying it. My wife ordered the pepper steak with fried rice and wonton soup. I ordered the beef fried rice ala carte. It was delicious and found my new Chinese spot. My wife also loved the egg rolls. Great customer service as well.

The staff is polite and friendly, the food was cooked swiftly and to perfection. The food great for its price and its a must try for anyone looking for a great dinner. Their custom chocolate dipped fortune cookies are a quite appealing desert to enjoy after your meal.

Not too busy, service was good, clean & friendly staffs. Ordered fire cracker chicken and beef broccoli. Menu price was reasonable. Good eating place for stopover.

Unfortunately, they got my order wrong last time I stopped by. Hey, mistakes happen. Called to let them know and Jonathan (Mgr) assured me they would take care of it. Went in last week and Jonathan remembered me, and went out of his way to make everything right. Thank you for you great customer service.

I walk into this branch during my lunch break & noticed an employee cleaning the open glass and food signs with a dirty rag right above the food . This is extremely unsanitary as the dirty particles are falling right in the warm food . I’m beyond disgusted & Will be reported to health department. No cleaning shall ever be done above any food item. Disgusting! See photo attached

Nasty! Ordered orange chicken (ridiculously sweet. It was bright red not even orange so you know it's artificial). Got the Mongolian beef (way too soggy, lack of any flavor). Chow mein (not your traditional chow mein, it was super thin, tasted like soy sauce and oil). Lastly, their appetizers (egg roll, friend shrimp, some chicken wrapped in foil, and wonton). All super oily. Disgusting. I've been to hundreds of Chinese restaurants and this is the worst tasting. We'll 2nd worst, actually. Restaurant look nice no complaints on that, easy parking. Was seated quickly, comfy booth, Food came out super fast. Waitress was seen when ordering and when she brought the food, thats it. Never came by again. Also, I ordered both fried rice and steamed rice. The steamed was good and tasty; the fried was literally cold and nasty! I'm telling you, I've never struck out so bad in a Chinese restaurant. Even the freaking fortune cookies were given to us broken! I mean come on!!! Stay away trust me.

I have dined here several times and I am glad I found them. I am used to eating great tasting Chinese Cuisine and this was for sure that. Not to mention the customer service was excellent, my experiences have been great and they have a long time customer in me. My Go Tos so far are the Salt and Pepper Wings , Lemon Chicken, Mongolian Beef, Honey Walnut Shrimp, Shrimp Fried Rice

I’ve been coming here for years. Today was the worst service. My husband went to the In and Out here at this location and was waiting for me. He ordered, received his order and ate while I waited in line, any one who visits In and Out knows how crazy busy that place is. Sadly the person on the register was slow, making mistakes and was unsupported. The food was put in containers and sat on the counter getting cold. When I talked with the manager, her response was “we have people on lunch.” Either plan better or hire more help. There were 5 people in front of me and 1 behind. It wasn’t crazy busy. At a minimum the manager should have opened the other register. Very disappointed as I ate my Luke warm lunch!

I spent $80 on lunch for me and my coworkers I asked if I could get the code to use the restroom while the cowmein was getting cooked. Mayra M the cashier gave me the wrong code 3 times and made me wait till she finished cashing other clients I then asked her why she gave me the wrong code and she whispered “oh it’s because the bathroom is employees only you have to wait till the next one is available” I sat down and waited when the next person came out I went in and came out 2 minutes later to see another customer go into the bathroom that was suppose to be “employees only” I immediately noticed none of the 2 bathrooms had an employee only sign. I went and asked Mayra M again why she didn’t give me the code but someone else could use the restroom she then whispered as to not call attention that it’s because that bathroom has stuff in it that is being stored or someone could fall etc ? That’s a ridiculous excuse how am I A construction worker who works around tripping hazards constantly, more exposed to trip then another client. To me it was the fact that I’m a blue collar worker and she simply did not want me to use the other bathroom not to mentioned the bathroom I did use was dirty and with water on the floor and the trash over filled that’s a tripping hazard.

The staff doesn't look at you when ordering to busy talking to each other . Food is sometimes edible, depending on when you go. To bad I can't give negative stars for bad service and crappy food. Burnt noodles and cold orange chicken.

Ordered a 35 dollar family meal and went all the way home that is almost 2 hours away just to see they only put in two sweet and sour packets. Wtf am I gonna do with two.

I ordered through the app and was able to get before the pick up time.it was so much faster and the amount of food is generous portions of proteins and carbs. Staff is very friendly and attentive. The negative reviews seem to contradict my experience. .anyway, I will surely order food again in the future!

I know it is really hard times for the fast food industry but something has gotta change! Just stopped by to pick up lunch for the kids and this time THEY LITERALLY FORGOT THE PROTEINS!!! It was so odd. It was lunch time and the place was pretty empty and most of the serving dishes were empty or old. I only found out about their blunder after I got home (I immediately knew there was a problem because the container was so light - you would think they would have noticed too... ). I went back only to have to wait 15-20 minutes for them to make the missing items. All in all, my fast food rum for the kiddos took an hour! I actually took photos because it is such an insane story. One thought - are they closing the location???

I would not recommend coming to this Panda Express in Valencia mall. The portion size they give here is very little and you have to pay if you want refills on your drink. My wife and I came to this Panda Express because we were shopping inside Valencia mall and she got hungry. Out of the options in the food court, she decided she wanted Panda Express. There was no one in line so we were able to walk up and start building our plate. We got half fried rice half Chow Mein, orange chicken and kung Pao chicken. We also got a small drink which was ice tea to complete our meal. The price is on the higher side and we are our food in the food court dining area. They give you a decent size of rice but not that much chow Mein or chicken. The employees are nice and friendly but that was the only good part here.

Worst friend rice I've ever had, worst orange chicken cause it had no chicken and worst beef and broccoli I'm guessing the food had been sitting there so long it felt like beef jerky. Not to mention portion size has shrunk while prices are higher.