Just kinda gross. Ordered the Korean fried chicken on the bone with dipping sauce. It came with unlabeled squeeze bottles of what tasted like sauces they just put on other things, none tasted good for chicken. Biting into the chicken itself was a nightmare. None of the three large pieces were identifiable parts of a chicken like you would get in a KFC bucket. It looked like someone took a cleaver to a chicken blindfolded. Over half of it was completely inedible fried gristle (the picture is what was LEFT. If I wasn’t at a big family dinner I would have refused to pay for it. The other food at the table was pretty mediocre. The carelessness of the pan-Asian decorations is laughable. In one picture I managed to capture a crappy, fake bonsai tree, a Thai Buddha head, a Chinese Taoist gong and two paintings designed by someone with no knowledge of the Japanese language using a translator app lazily (the “way of the Samurai isn’t 侍の道 it’s 武士道). Service was fine. The very existence of this restaurant is an affront to good taste, in both senses. I could only imagine going there if you were staying at the hotel next door. But even if you are, go somewhere else. If you want crappy Chinese food, save some money and door dash Panda Express.

My family and I are regular customers of PF Chang's, enjoying both dine-in and takeout experiences across various locations. However, our recent visit to the La Jolla Village, San Diego restaurant was unfortunately a significant letdown. We ordered our usual dishes: shrimp fried rice, honey chicken, and kids' orange chicken with fried rice. While my family's meals arrived without issue, the shrimp fried rice I received was concerning. The rice grains were excessively hard and dry, almost as if they were undercooked. When we brought this to the attention of our server, they promptly offered to remake the dish. However, the second serving was equally problematic, appearing excessively wet and soupy, almost as if it had been washed. Upon informing our server about this issue, we were told that both orders of rice were from the same batch. This seemed unlikely given that my family's rice was cooked correctly. The manager offered to remake the dish again, but at that point, our appetite had been completely diminished. We were disappointed with this experience, especially considering our consistent patronage of PF Chang's. We hope this feedback is taken seriously to improve the quality and consistency of your food preparation.

We celebrated my wife’s birthday here. Except for the wait time, everything else was great. It was our first time visiting and each dish was an adventure. The servers were quite nice and accommodating. The menu is straightforward especially with the digital version that has all the info and pictures. Drinks were also tasty and playful👌. Highly recommend. A potential tip would just to add yourself to the online waitlist about 3 hours ahead of the time you want to visit and you should be good to go

This Taiwanese restaurant is very popular, so be prepared for a long wait! They don’t take reservations, but you can sign up for the waiting list either at the store or online. The usual wait time is a couple of hours, but since it’s located in a shopping mall, I recommend signing up and exploring the mall while you wait. One of the highlights is the dumpling-making show—you can watch the chefs prepare dumplings through a big clear window, which adds to the experience. I tried the soup dumplings (xiao long bao), and they were excellent—juicy and flavorful. The fried rice, however, could have used a bit more salt and pepper. As for the noodles, I had a minced beef one this time, but I’m curious to try the spicy version next time. Overall, it’s a great spot for authentic Taiwanese food, just make sure you plan ahead for the wait!

Amazing First Visit – Warm, Memorable, and Exceptional! We visited HaiDiLao in San Diego for the first time, and it left us with an incredibly warm and impressive experience! The food was fresh and delicious, the service was attentive and thoughtful, and the environment was clean and cozy—everything made us feel right at home. What truly stood out was the exceptionally caring service, which we’ll never forget. We’ll definitely be back! A special thank you to Dena, our San Diego graduate server, for her professional and heartwarming service—she truly made our visit extra special. And big thanks to Paul at the entrance for his humor and welcoming vibe—you both added so much joy to our meal! Thank you, HaiDiLao San Diego, for such a wonderful dining experience!

We visited Haidilao Chinese Hotpot early in the day, and while it wasn't too busy yet, there were still 4-5 tables occupied. I’ve been to this location twice before—once in the evening, where I encountered a long wait and had to order drinks at the bar. So, I decided to come early this time to avoid the crowds. I loved everything my colleagues ordered, and it was the perfect day for hotpot given the rainy weather! The staff were friendly and helpful, which enhanced our experience. The restaurant itself is convenient, clean, and beautifully decorated. While it is a bit pricey, the quality of the ingredients justifies the cost. I think it's worth it to visit once in a while for a treat!

Online orders only at this location. The irl ordering line never progresses because they prioritize app-orders. Like my food will be made and ready and I’ll be waiting to pay for 5 minutes while they pack 5-10 online orders ahead of me. Still great value, but you need to be ordering on the app or you will have a bad experience here.

I feel bad for the owner of this franchise, I would think twice of coming back to this establishment with the attitude the workers have at this location. They simply don't care about customers. They obviously were in a hurry to close the place down at 8:15pm (shut down is 9pm). Do yourself a favor... don't show up after 8pm unless what you want is just leftovers.