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Panda Express
There’s absolutely barely any egg in my fried rice, barely any carrot or peas either what is going on here? I know egg prices are expensive, but if you’re gonna charge the same Price you need to still have eggs in there
Restaurant Management I'm writing to provide feedback on my recent visit. On the positive side, I was thrilled to see eggplant and tofu added to the menu – a suggestion I've made for years! However, my enthusiasm was dampened by the subpar customer experience. Your server, Adriana, seemed disinterested and unfriendly. Her demeanor was cold and curt, which made me hesitant to leave a tip. Unfortunately, her behavior wasn't limited to me; I observed her treating other customers similarly. As a loyal customer, I'm concerned that this level of service might drive customers away. I urge you to emphasize exceptional customer service training for your team. Creating a welcoming atmosphere where staff are friendly, attentive, and courteous is essential. Most of your staff looks miserable; stand back and observe when they are not looking. Is this a reflection of the owners and managers? I'd recommend exploring the "Silent Customer" philosophy to better understand customer needs and preferences. I'm invested in your success and don't want poor customer service to impact your business. Owners spend millions on advertising, and when the customers arrive, they are treated like poop! Get them in and treat them with the utmost respect and dignity. This resonates with more satisfied, loyal customers. I hope you'll take my feedback seriously and address these issues.