Worst cutomer service! MAKING EXCUSE and Blaming custome for their slowness! I have to wait for my 8 roll of sushi in 50 mins. After waiting for 20 mins, i asked if my order is ready, they should have said it should take a while more instead it should be done soon, making me to wait for 50 mins. The girl didn't even say sorry and took responsibility. Instead, she told me that it s my fault. I should have called before? So if a customer who came in and order to eat in store, are they supposed to wait 50 mins as well? Should I call first to order stuff before eating at their restaurant instead of taking out? DO NOT COME HERE! WORST CUSTOMER SERVICE!

The food is good. I like the Teriyaki chicken, but will NO LONGER buy Or Eat it. The Excessive CHAR on the meat is CANCEROUS! There's More CHAR than Meat. This applies to ANY grilled Meat. Look it up. Its just not Healthy.

Great food, excellent customer service and nice ambience. Awesome prices.

Lotus is a Chinese/Vietnamese Restaurant and shares the same owners and parking lot as the Minh Huong Supermarket. Lotus is a great event center with multiple dining rooms with the ability to rent upstairs space. You can enter from the back if you park in the lot. We found the restaurant to be outdated, not as clean, the food quality and taste was mediocre and the parking was terrible. Glad we had disabled placard but had to wait because someone parked illegally which caused major chaos with 2 other cars trying to maneuver out of the way safely while backing up into the Euclid Ave. We ordered our usual go to items which would determined if we would return. Glazed walnut shrimp ($14.99): The nuts were stale. It was soft and oily. Shrimp lacking crunchy edges. Clay pot fish ($15.99) Lots of fish slices but too much skin because they were end pieces and not filets. Not complaining about the portions. This dish was consistent but they could use a new clay pot. Sweet and sour tamarind fish soup (s $19.99): we thoroughly enjoyed this soup. I would prefer a tad bit more tamarind spice but it was delicious regardless. The small size was enough to feed 4 with left overs. 3 item rice ($12.99): Vietnamese translation on the menu said “broken rice”. It was regular rice. By the look of this dish alone, I lost my appetite. The pork chops were dry, spam was over cooked and the steam egg loaf was not fresh. Combination crispy noodle ($13.99): We loved this dish. Protein included chicken, beef, seafood. Noodles were crispy and not stale. Decent flavor. Overall, very affordable and banquet size portions. I’ll have to pass based on the inconvenient parking, poor execution and lack of flavor. 2.5 stars, rounding to 3 because of the price and generous portions. Inflation in this economy is real but Lotus is able to feed many families with their price point.

I get my Chinese food from this restaurant most of the time. They are super fast and super polite , but I was really disappointed in the food today. One of my crab rangoons was empty, just the shell, and you only get a small few as it is. The pork fried rice wasn’t very good. There’s almost no vegetables and almost no pork. I hope they read this and improve the quality. It’s almost just plain fried rice. Otherwise thank you for always having fast service and being polite. Please consider making the rice a better quality.

The food is amazing there. Prepared fresh and they always make special requests that we have. crab Rangoon is so sweet! I havent found it better anywhere else. They have coconut shrimp and french seafood which is something no one else has.

I ordered salt baked calamari, and it comes with white rice. It was delicious!

(Sesame chicken with pork fried rice) New Wongs is amazing they really stepped their game up this last time eating there was best meal there yet, its difficult to find good Asian food and New Wongs nails it every time for us !

I asked for a water cup, but because they only had regular cups they wouldn’t give me one… guess I’ll dehydrate to death

Great taste for the chicken, rice seems too much

We ordered delivery and they fulfilled the order promptly and accurately. Fried rice was solid and the meal box had a good amount of food. Main complaint was that the orange chicken sauce wasn't particularly flavorful -- needed more peel in there, maybe? -- but I would happily order again if I'm ever in the area.

I LOVE the food and service here. EVERY time the food is fresh, fast, and delicious. The staff are very polite. I wish the lady at the counter would smile more tho. I don’t get my Chinese food from nowhere else.

The bang bang chicken was pretty good, The Sesame chicken had kind of a strange taste to it and the beef and broccoli was just horrible. The beef tastes like it’s boiled. Also, the people in the restaurant just aren’t very friendly. I said thank you when they hit me my food and they didn’t even say you’re welcome, they kind of nodded their head. It just didn’t taste very fresh. I should’ve checked reviews before I came but 3.7 Stars is accurate for this place.

Great food, decent service, okay atmosphere. You have a selection of sides to pick from - white rice, fried rice, or lo mein. Then you pick entrees to go with them (up to 3). I got the bang bang chicken, broccoli and beef, and pepper steak entrees. I also got a pork egg roll on the side. There's a large selection of blended and cold drinks to choose from - I got a guava and jelly drink.

It was ok Clean inside Fresh cooked The food was ok Service was ok Lunch was ok

Food was fresh and served fast. The general Tso was good but a little sweet for my taste. I was able to stop in and grab lunch reasonably fast without any issue. I thought the rice was good. Not overdone and clumpy enough for chop sticks.