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Best Chinese Restaurants in Ridge Route Drive, Laguna Hills, California | GochinaRose Restaurant Guide
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Hai Master Kitchen 0

Hai Master Kitchen

270reviews

This is possibly the WORST restaurant I’ve ever been to. These 5 star reviews have to be a scam! Everything tastes terrible! It was obviously frozen and then microwaved. Everything was soggy, cold, disgusting. It made us feel sick. One of my friends felt like vomiting after eating the crab Rangoon and lemon chicken. The owner won’t let you get a word in, and didn’t ask why we barely ate anything or want to take it home. The best thing was the tap water. It is disgraceful to serve people food like this and expect them to pay for it.

Hai Master Kitchen reminds me of the neighborhood Chinese restaurants I went to as a kid. The food is very affordable (a combo plate is only $10 which is unheard of in OC). And the quality of food is good, much higher than you would expect at this price point. However, what made this restaurant stand out was the customer service. Leo was an owner and our server. He was friendly and made an effort to make everyone in the restaurant feel welcome. Most servers don't put in any effort. Leo clearly cared and that was a breath of fresh air. Next time you feel like ordering takeout, try Hai instead. It might just be your next favorite restaurant down the block.

Taste of Chongqing

0reviews

This is possibly the WORST restaurant I’ve ever been to. These 5 star reviews have to be a scam! Everything tastes terrible! It was obviously frozen and then microwaved. Everything was soggy, cold, disgusting. It made us feel sick. One of my friends felt like vomiting after eating the crab Rangoon and lemon chicken. The owner won’t let you get a word in, and didn’t ask why we barely ate anything or want to take it home. The best thing was the tap water. It is disgraceful to serve people food like this and expect them to pay for it.

Hai Master Kitchen reminds me of the neighborhood Chinese restaurants I went to as a kid. The food is very affordable (a combo plate is only $10 which is unheard of in OC). And the quality of food is good, much higher than you would expect at this price point. However, what made this restaurant stand out was the customer service. Leo was an owner and our server. He was friendly and made an effort to make everyone in the restaurant feel welcome. Most servers don't put in any effort. Leo clearly cared and that was a breath of fresh air. Next time you feel like ordering takeout, try Hai instead. It might just be your next favorite restaurant down the block.