Had a terrible experience at this restaurant. We made a reservation for 3 people at 6:30pm, and we did not get seated until 7:30. After we got seated, there was no utensil or water until after 30 min. The food took forever to arrive. The first plate of the food that finally arrived was some cold veggie dishes that doesn’t even require cooking, and it wasn’t here until 8pm and we had to follow up several times for the food. The first skewer dish finally got here after another hour. And the server was very unapologetic when we asked about when the food will arrive. She basically told us that if you want to have Chinese skewer in the Bay Area on weekend, this is the speed you should expect. But none of the other skewer places we’ve been to were this slow. We eventually ran out of patience and left at 9:30 (3 hours in), and we canceled the rest of our order as they still haven’t started cooking it. We left with an empty stomach and had to go to McDonald’s to feed ourselves. The taste of the food was very meh, and it’s quite pricey as well. Would not recommend this place to anyone. If you want skewer, there are plenty of far better options in the Bay Area

The service is very bad. There is no public information indicating the restaurant is reserved ONLY and NO walk in!