It would be great if everyone worked as a team instead of leaving one cashier to handle all the tasks. They shouldn’t just be shaking hands and walking around without paying attention to the customers. The cashier should be more helpful and greet customers with a smile, rather than looking disinterested. This will be my last meal here because the experience really took away my appetite.

We recently placed an order through the Panda Express online app for a Family Meal and picked it up in-store. The ordering process was smooth, and the estimated wait time was reasonable. However, we were pleasantly surprised when our food was ready even quicker than expected—a definite plus for a busy evening. For our meal, we selected White Steamed Rice, Super Greens, The Original Orange Chicken, Honey Sesame Chicken Breast, Beijing Beef, and added an extra Mushroom Chicken. Starting with the highlights, The Original Orange Chicken was exactly what we expected—crispy, tangy, and sweet with that signature orange glaze. It remains a fan favorite for a reason. The Mushroom Chicken was also a hit, with tender chicken, fresh mushrooms, and zucchini in a light but flavorful sauce. Unfortunately, not all the dishes lived up to our expectations. The Beijing Beef was decent but didn’t stand out compared to the Orange Chicken. The Super Greens were fresh and provided a nice balance to the meal, though they were on the garklcky side. The White Steamed Rice was standard—nothing special, but it did its job as a neutral base. The biggest letdown was the Honey Sesame Chicken Breast. It had a very starchy texture and lacked the vibrant flavor we were hoping for. It didn’t quite match the quality of the other entrées, and we wouldn’t order it again. The pickup process was quick and easy. When I arrived, the restaurant wasn’t too busy, and my food was already packed and ready. The employees were polite, though there wasn’t much interaction beyond handing me the order. The packaging was sturdy, and everything was still warm when I got home. Overall, our experience at Panda Express was a mix of highs and lows. While the Orange Chicken and Mushroom Chicken were great, the Honey Sesame Chicken Breast was a disappointment, and the rest of the dishes were just okay. The fast pickup and reliable online ordering were definite positives, but the inconsistency in food quality means we’d be more selective with our choices next time.