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Mandarin Lotus Fine Chinese Fusion Cuisine
Terrible Experience – Misleading Prices and Poor Service My wife and I decided to try this place based on the good reviews, but our experience was extremely disappointing. We came with our toddler and were surprised to find they didn’t have a high chair—something we’ve never encountered at a sit-down restaurant. It was inconvenient but manageable. The pricing on the menu is misleading. There’s a $3 upcharge on every dish during dinner hours, which isn’t clearly stated. To make matters worse, we were told it would cost $2–$3 extra just for more spice. We love spicy food but refused to pay extra for something that’s typically standard at any restaurant. Another red flag: they don’t serve regular water—only bottled, which feels like a forced charge. We ordered Kung Pao Chicken and Mongolian Beef. Each dish had 5 tiny pieces of meat buried under a mountain of onions. It felt like we paid $49 to eat vegetables and rice. To top it off, a server made my wife uncomfortable by commenting, “Wow, you took so much,” after she used a normal amount of hot sauce. Completely uncalled for. The waitress even gave us a sob story about the restaurant’s expenses—as if that justifies the poor value and bad service. This was the worst dining experience we’ve ever had. We left feeling frustrated, ripped off, and honestly confused how this place has so many good reviews. Shame on them.
1 Star - Terrible Experience We came here based on the 4.3 rating but had a really bad experience. They don’t offer regular water—only bottled. When we asked to make our food spicy, the waitress (Kim) said there’d be an extra charge. We ordered Mongolian Beef and Kung Pao Chicken—both had barely any meat and were loaded with onions. It felt like we were just eating onions and rice. I asked for hot sauce, and after I used some, Kim rudely told me I took too much and took the bottle away. There was no service, no courtesy, and the attitude was awful. After reading more reviews at home, we noticed others also mentioned fake-looking positive reviews. Definitely not going back.