I ordered through the app, I pull up in the drive-through and they asked for the phone number associated with the account, I explained that I didn’t enter a phone number when I made the account. Then they asked for an order number, and I explained that I never have to verify that, just my name. Them I had to explain what was in my order. Then they proceeded to verify again if that’s my name when I get up to the window. An overcomplicated, convoluted process that I have never dealt with in previous experiences. How many people are ordering from this location within that short of a timeframe that would be named Justin H? And the sauces I requested in the app didn’t get included in the bag. I’ve had better experiences during dinner.

Placed on online order. Waited 20 minutes in the drive though and had to yell my name at the cashier after a 5 minute hold. Doesn’t speak hardly any English. I then get told they don’t have it, I come inside and it took 10 minutes before I was spoken to. Every employee including the manager on duty should be fired. It’s not hard to make things right when you screw up and hand out the wrong order and don’t want to admit it. I saw them handing it out to someone in front of me.