Big Heng is the best Chinese spot I been too. The service is outstanding, the food is delicious with good portion size especially for the cost and cleaner than most food establishments. I have been coming to this place since 2009 and never been let down. I love the hot n sour soup but everything on the menu I tried and has been good. There lunch specials are very affordable. Me and my gf eat here basically for under $20 with both our meals and always have left overs. Wish they could expand and open a restaurant in Tucson where I live but I'm a truck driver and spend most my time in Phoenix. No better place than Big Heng!

Best spot so far! Don’t turn away if you feel the area is a bit run down and in the same plaza there is a bar! The food is ALWAYS served fresh and hot! I have yet to receive cold food! The service is wonderful and the portions are more than 1 can eat! In the middle of some of their tables there is a lazy Susan and it makes sharing so easy and fun! Their egg drop soup is the best I’ve had in the west valley so far!

Everyone was so friendly and nice. Big menu for small location. Food is amazing.

The restaurant seems very dirty. It took several minutes for anyone to acknowledge I was waiting to order. I finally placed my order and as I waited for my food a massive cockroach came climbing under our table. Lost my appetite but decided to wait for my food anyways. One of the staff members watched me get up from the table to go sit elsewhere because the cockroach was quite literally under my feet. My food just was greasy and overly doused in sauce. I can get the food being eh but the cockroach crawling around is a no for me. The cleanliness of this restaurant is not acceptable.