Theresa was super welcoming and seemed grateful that we stopped by. This time coming around, there was plenty of fresh hot food to choose from. I was shocked to see the general manager work this late (8:42pm). I let her know my experience and she was very apologetic and quick to get to the bottom of the issue. Assured me that It will not happen again and I definitely believe her. I decided to edit this post instead of removing it for GM’s future reference If needed. I came to this Panda Express at 8:20 PM, well before their closing time, and was extremely disappointed. There were only a couple of entrées available, and the staff had already started closing up the store early. When I asked how long it would take to prepare black pepper chicken, I was told it would be 35 minutes! I had already driven here and was starving, so I reluctantly chose something I don’t even like that much just to avoid leaving empty-handed. If they’re open until a certain time, they should be fully stocked with food until then. This felt like a half-hearted operation, and it was clear they were prioritizing their convenience over customer service. I won’t be coming back to this location.

We ordered the carryout Family Meal for $35. The chow mein side and the Honey Sesame Chicken were very good! But take a look at the picture of that miniscule amount of meat in the Broccoli and Beef. We got 2 containers like that. That's ridiculous! This isn't the first time this has happened with the same item. But it's too late to do anything about it when you're all the way home. I believe this is our last visit. Too bad.