The service was terrible! I inquired about the Chicken with Broccoli before placing my order and received an answer that made me want to try the dish. However, when it arrived, it was not visually appealing to me, so I asked if I could exchange it for something else. The manager replied, “No refunds or exchanges. You should know what you want to order.” Letting a customer swap out a dish they don’t like is a key aspect of good customer service because it shows that the establishment values customer satisfaction and is willing to accommodate individual preferences. It can help build a positive relationship with customers, encouraging them to return and recommend the place to others. Additionally, it demonstrates flexibility and a willingness to listen to feedback, which can enhance the overall dining experience.

This was my first time to Huntsville we ate dinner here I ordered a variety of different things and not one of them disappointed! All the food was so good! The staff was welcoming, helpful, and friendly! We ordered a walk-in take-out our wait time didn’t take a long time. It was just all around a good experience ! Highly recommend !