Just Okay. Nothing was wrong, but nothing was particularly great either. Prices were relatively pretty good. Nothing special but still pretty good.

It had been a year or so since we had been there so we decided to give it another shot. The second we walked in the door, I remembered why it had been so long...we were immediately greeted with the smell of butt...it literally smells like a toilet...we went up to order and instead of a hello or what can I get you, she looks at us and just says yes? We place our order and sit down to wait and watch as she greets every single person that came in for their takeout...they must all be regulars because she was very friendly with them. Our food was delivered in takeout containers instead of on a plate and we were given these teeny tiny forks and teeny tiny napkins...my husband liked his order but my garlic chicken was grisly and it is still messing with me hours later...the aftertaste was so bad, I immediately chewed gum when I was done and brushed my teeth when I got home. Also, the place was just filthy and nasty...Never again...

The young lady that took my order and my husband’s order. Got it wrong the first time, probably was distracted by her combative manager. The manager was being rude and sarcastic with the customer before us. They were yelling and cussing. The tots we got were raw barely fried, and the cheese sticks cold in the middle or old. I never usually care this much about minor things wrong with my order because I’ve worked in the food industry before and understand it’s annoying at times. But this was simply not doing your job you are paid to do. Mind you it wasn’t even busy. Our orders weren’t complicated. I used to love going to sonic but how is it that Fairhope’s sonic is the worst I have ever been to. The manager needs a major attitude adjustment.

This sonic used to be great but it has quickly gone down hill. When I pulled up to the call box I heard the manager being sarcastic and rude to a customer that was at one of the stalls asking if he could order food from there. She proceeded to come outside the kitchen and start yelling at him because he got a little upset with her attitude over the call box. She told him she would call the cops if he didn’t leave and have him trespassed. I proceeded to sit at the call box for at least another 5 minutes with no one answering me. I pulled up to the window and a younger girl tried to take my order, and only got half of it. So she had to re ring half of my order after I had already sat at the window for 12 more minutes. Then after I finally got my food that I ordered, it was all wrong. Burger was made incorrectly, wrong size tot put in the bag(also not fully cooked,) and cold mozzarella sticks. Absolute worst fast food interaction I’ve ever had. I really hope they can salvage this location, whole new staff is needed.